Answers Before You Open an Account
Our FAQ is arranged around the questions that can slow down your first account session: confirming a phone number, checking a wallet status, finding a game, and locating account help. Start with the account-access answers if login does not continue after verification. Then use the wallet entries to check whether DANA, OVO, GoPay or QRIS appears in your cashier path. We also
explain how bank transfer and virtual account references should match your account details. In Surabaya or elsewhere in Indonesia, you can return to these answers from a mobile browser before moving into the lobby.
- DANA
- OVO
- GoPay
- QRIS